How long does your team really take to reply?

Most tools ask you to estimate this. Estimates are generous. This one measures it: verify you control your domain, and we send a single realistic enquiry to an address on it, then time the first human reply.

Auto-replies are recorded but do not stop the clock. "We received your message" two seconds later is not a response time.

Company domains only. We will never send to a domain you have not proved you control.

  • ·Sends one email, to an address on a domain you verified, and never more than one test per domain per day.
  • ·The enquiry is a plausible question, not a trick. It discloses what it is and how to stop it.
  • ·Measures time to first human reply. Auto-responders are noted separately.
  • ·Stores a short excerpt of the reply, with quoted history stripped. Never the full message.
  • ·No sales follow-up to whoever replies. They did not ask to hear from us.

Grade bands are anchored to the Drift 2017 secret-shopper study of 433 B2B SaaS companies: median first reply 42 hours, 55% no reply at all. It is the only sourced B2B baseline we have; Drift has since taken the original offline.